Globle Knowledge - Building Personal and Certification Approach in Digital Learning

The challenge for companies embracing newer technologies is likely to be more acute as the processes involved in business transformation are more complex. As a result the companies look forward to learning solutions that support customers to adapt to key business transformations and technological advancements. Moreover, to keep up with the changes in the workplace and in order to be competitive in the evolving global workforce, there is a need for “specialized talent pool” that is equipped with knowledge & skill to deliver as per the specific business requirements. Headquartered in Cary, North Carolina with an Indian office in Bangalore, Karnataka Global Knowledge assists businesses & industries bridge skill gaps and foster an environment of continuous talent development.

There is a need for greater flexibility on the part of employers to incorporate soft skills and attitude into recruitment and training, and in ensuring that job roles match employees’ abilities. Incepted in 1995, Global Knowledge provides customers around the world with the choice of customized private programs, convenient public training scheduling options, flexible delivery formats and continuous learning support to accelerate success. “Our instructors are highly skilled to understand the client’s requirement with respect to the organisation business performance and develop skills management roadmap to enhance each associate's career path and growth”, asserts Sendhil S, Director, Global Knowledge Solutions.

Programmes for Business and Management Skills
In order to assure that training and up-skilling is effective and targeted appropriately, digital learning platform offers data, statistics and also an analytical report of each employee throughout the learning process. Also, the platform comes with ability to measure outcome based performances for better customer experience and drives business growth through 5C approach.

The 5C approach refers to a digital learning platform that offers a complete suite of channels for managing associates and relationships across the career journey from Campus to Champions across key functions of Click, Chat and Certify. This 5C approach enables visibility that aids in improving communications across departments and functions, from strategic enrolment management to champion service. Focused on technology partners such as Cisco, IBM, CITRIX, Microsoft, VMWare, NetApp, Salesforce, BROCADE and ITIL, the company propounds IT training that spans from foundational training to specialized certifications. Additionally, Global Knowledge’s business skills solutions impart essential communication skills, leadership development, business analysis, project management, IT service management and process improvement. “Our recent certification curriculum on IBM Bluemix showcases our strength of having 98 percent pass out on each and every program we delivered in the form of classroom to the SI’s and non-SI clients”, adds Sendhil.

Global Knowledge provides customers around the world with the choice of customized private programs, convenient public training scheduling options, flexible delivery formats and continuous learning support to accelerate success.

With two decades of experience in IBM curriculum, the organization renders an engagement platform with a combination of traditional and new age channel offerings that cut across customer journey augmenting existing systems. Being a successful GTP (Global Training Partner) of IBM, Global Knowledge will continue to avail courseware based on award-winning instructional design methodologies which will promote rapid skills development in a highly effective and systematic manner.